Benefits/Perks

Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Lead to join our team! As a Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will ensure that orders are accurately prepared and delivered on time according to company standards. Assist with ordering supplies; ensure that guest checks are handled accurately, efficiently, and in compliance with company policies and procedures. Observe and direct 3-4 employees on shift and ensure all guests are greeted instantly and treated with professionalism, patience, and a “people-first” attitude. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees

Qualifications:

High school diploma/GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
Ability to remain calm and thrive under pressure
Excellent management and leadership skills
Strong communication and problem-solving skills

Compensation: $17.00 - $20.00 per hour

About Us

Back A Yard Caribbean Grill is your destination for the best Caribbean & American food in the Bay area with five (5) locations to serve you. We also cater events of any size. Don’t forget to browse through our store for some delicious desserts, our specialty sauces, marinades and freshly baked Jamaican hardough breads – new to our menu!

Our name “Back A Yard” is a common term in the Caribbean and represents the lifestyle, culture, spirit, food and the vibe of welcoming visitors to your home. Simply meaning, the way things are done “Back Home”.

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